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Terms

Contact us today! Voice: 206/242-8244, Fax: 206/244-2301, or Email: info@BonsaiNW.com
All orders must include a phone number or email address in case any problems arise, otherwise an order will result in being cancelled.
Colors may vary due to lighting or technology.
Minimum purchase required of $20 (not including shipping fee).
An 18% shipping fee will be charged for all pots and tools with in the contiguous U.S. All other locations, contact us for shipping fees at info@bonsainw.com or call 206/242-8244.
A minimum of $8 for shipping applies to all orders.
Shipping fees for trees will vary, contact us for information Wednesday through Saturday 10am - 5pm PST.
We make every attempt to pack all items very carefully, however, due to the fragile nature of some of the pieces, breakage may occur. All items will be shipped insured, so if breakage occurs, please save all packing material intact and contact us with 5 days of product arrival at 206/242-8244.
All sales are Final!
Tree heights are measured from base of trunk (soil level) to top.
Age of trees are approximate.
Diameter of trunk measured approximately 1 inch above soil level.
Exchanges only on pots and tools. Customer pays for all shipping on exchanged items.
Items listed as "Sets" cannot be broken up and sold individually.